The Valuence Group offers life-changing value tailored to all stakeholders, encouraging every person in the world to live true to yourself. Valuence Group Company Valuence Japan, Inc. (Tokyo; Susumu Muguruma, representative director and president) today announced the June 1, 2021, commencement of a service for customers to examine online goods in person before purchasing. This preview service is an extension of the service offered by ALLU, a used and vintage goods shop owned and operated by Valuence Japan.
Nearby Nanboya Offices Provide Services for ALLU Customers
Since the launch of its online shop in 2018, Valuence Japan’s ALLU brand used and vintage goods shop has been expanding its business actively through listings on domestic and international e-commerce sites, linking the business’s inventory database to create multichannel, simultaneous listings. ALLU has continued its omnichannel approach, engaging in friendly communications with customers as it expands sales channels further and continues to grow sales.
The new service offered by Nanboya will allow customers interested in ALLU products viewed online to examine the actual item at a Nanboya buying office. This service is similar to the service already offered by ALLU at its Ginza (Tokyo) and Shinsaibashi (Osaka) shops. This service meets the needs of customers who may not live near an ALLU shop and who prefer to remain close to home due to current circumstances. By offering access through both ALLU and Nanboya locations, Valuence Japan believes it will expand awareness among more customers through positive service experiences offered by both businesses.
■Service Overview
The ALLU preview service allows customers to order items found online for examination at nearby ALLU or Nanboya locations before making a purchase. ALLU launched this service to provide customers with greater peace of mind related to their purchases, since the condition of luxury brand reuse goods may differ item to item. ALLU encourages customers to use this service, which is available free, without shipping charges or cancellation fees.
How to use the preview service
1 Click the “Examine item in the shop” button on the product detail page of the product in question.
2 Select a location, provide contact information, and click the “Confirm Order” button.
3 After the order is complete, ALLU ships the product to the shop specified, and then sends the customer a notification email to confirm completion of the order.
Preview service at Nanboya locations
・Service Start Date: June 1, 2021
・Available Nanboya Locations: Nakano Broadway, Jiyugaoka Store, Sendai Clis Road, Sapporo Odori, Nagoya Sun Road, Kobe Sannomiya Ekimae
・Service Hours: Weekdays, 11:00 to 17:30 (last admission)
・URL：https://allu-official.com/shop/pages/nanboyatoriyose.aspx
*Items cannot be purchased at Nanboya locations. Previews at Nanboya locations are for examination of the item only.
■ ALLU Overview
ALLU is a vintage goods shop offering carefully curated secondhand high fashion brand items, including everything from street brands to luxury brand goods.
Location：ALLU Ginza (5-3-14 Ginza, Chuo-ku, Tokyo)
ALLU Shinsaibashi (1-10-9 Chuo-Ku, Osaka City, Osaka)
Official Online Store：https://allu-official.com
Instagram：＠allu_onlinestore
